Training Coordinator - Black Hat

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money
20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

This role is based in our
300 S Riverside Plaza, Chicago, IL 60606, USA office.

The Training Coordinator will play a critical role in producing and delivering high-quality, technically advanced training content for Black Hat’s training events and digital programs. This individual assists with instructional design, program production, subject matter expert (SME) coordination, and logistics/operations to help ensure that Black Hat's training offerings maintain their cutting-edge standards and professional quality. The role reports to the Head of Trainings and works collaboratively with trainers, SMEs, content reviewers, technology teams, operations, and marketing to facilitate smooth program execution.

Key Responsibilities

• Support needs assessments and gap analyses to identify relevant cybersecurity training topics and skill-sets.
• Work with SMEs to design courses, labs, workshops, and hands-on components.
• Develop instructional materials, slide decks, exercises, assessments, labs, and reference materials.
• Incorporate adult-learning best practices and varied modalities (instructor-led, virtual instructor-led, hands-on, blended, self-paced).

Production & Program Management

• Support production design and coordinate training content (preparing materials, securing lab environments, tools, platforms, etc.).
• Manage timelines, deliverables, and logistics to ensure modules are production-ready.
• Support content localization / adaptation as needed for different geographies.
• Coordinate rehearsal / dry-run sessions with instructors to refine delivery.
• Support selection and implementation of tools and platforms for eLearning, virtual classroom, lab infrastructure, multimedia, etc.
• Ensure that learning and lab environments function properly.
• Manage content within Learning Management Systems (LMS) or similar delivery platforms.
• Ensure compatibility, accessibility, and usability of all training resources (e.g. WCAG, Section 508, multilingual support if needed).

Quality Assurance & Evaluation

• Collect feedback from participants and instructors.
• Monitor metrics of learning effectiveness (participant satisfaction, mastery of skills, post-training outcomes).
• Support refinement of content and delivery based on evidence and feedback.
• Ensure consistency in instructional quality across all courses.

Stakeholder & SME Coordination

• Serve as liaison between Black Hat, external instructors / SMEs, internal teams (tech, marketing, operations).
• Facilitate content development sessions, review cycles, and ensure subject matter expertise is appropriately integrated.
• Ensure alignment with Black Hat’s brand, style, security standards, and regulatory / legal guidelines.

Production / Event Support

• Support production of digital assets (video, recorded labs, supplementary media) for on-demand or hybrid training offerings.

Qualifications

• Experience:
  
  Typically 1-2 years in instructional design / learning experience design, preferably with experience in technical / cybersecurity content.
• Tools & platforms:
  Experience with eLearning authoring tools (e.g. Articulate Storyline, Rise, Captivate), virtual or hands-on lab platforms, multimedia editing, LMS management.
• Production / media skills:
  Comfortable with producing or managing video, audio, graphics; or working with vendors for these.
• Project management:
  Strong organization, ability to handle multiple concurrent training productions, meet deadlines,manage budgets.
• Communication & collaboration:
  Excellent written and spoken…