Agentic Commerce Senior Manager | Banking Job Chicago area,Illinois USA,IT/Tech

Job Responsibilities Platform & Ecosystem Strategy

Delivery lead major work streams that modernize how banking products and services are distributed across digital platforms and partner ecosystems.
Design and implement strategies that connect banking platforms with fintech partners, marketplaces, and digital ecosystems.
Define integration approaches using APIs, service layers, and product data feeds to support scalable financial product distribution.
Lead solution development for platform modernization initiatives supporting future digital banking experiences.
Translate strategic client objectives into executable architecture, delivery plans, and implementation roadmaps.

Machine-Readable Commerce Architecture

Architect schema and structured frameworks aligned to AI retrieval and reasoning models.
Ensure product, pricing, availability, policy, and review data are machine-consumable and consistently exposed.
Design entity-layer clarity that reduces ambiguity for LLM interpretation.

Agent Communication & Execution Readiness

Define standards for Agent Communication Protocols (ACP) and API readiness.
Partner with engineering to expose endpoints that support AI agent interaction.
Ensure feeds support real-time decisioning (inventory, pricing, shipping logic).
Build scalable frameworks for AI-assisted transactions.

Retrieval & Indexation Optimization

Optimize structured data for RAG (Retrieval-Augmented Generation) environments.
Collaborate with GEO and content teams to ensure alignment between semantic layer and markup layer.
Reduce friction between presentation layer and structured layer.

Monitoring & Technical Governance

Security, Trust & Compliance

Ensure APIs and structured outputs align with privacy, compliance, and brand safety requirements.
Partner with legal and security teams to assess risk exposure in agentic integrations.

Data & AI Readiness

Support structuring of product and customer data for analytics, personalization, and AI use cases.
Identify opportunities where data can enhance decision-making, recommendations, and customer experiences.
Collaborate with data teams to improve data accessibility across digital channels.

Client Engagement & Program Leadership

Serve as a key client-facing leader responsible for delivering complex transformation programs.
Manage multi-disciplinary teams across strategy, technology, design, and analytics.
Lead client workshops, working sessions, and executive updates.
Translate complex technical and strategic concepts into clear recommendations for senior client stakeholders.
Ensure delivery excellence across large transformation engagements.

Innovation & Capability Development

Help shape the evolution of Accenture’s capabilities at the intersection of banking, AI, and digital ecosystems.
Identify emerging technologies and trends impacting banking customer experiences and distribution models.
Contribute to internal thought leadership on digital banking transformation and agentic commerce.
Collaborate across Accenture Song, Technology, and Strategy teams to develop new capabilities and offerings.

Basic Qualification

10+ years of experience in consulting, digital strategy, or technology strategy within financial services; experience must include:
Experience working on digital transformation, customer experience, or platform-related initiatives
Strong understanding of digital banking platforms, fintech ecosystems, and API-based integrations.
Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends
Understanding of digital marketing, content…