Director, Advanced Analytics

Job Description:

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.

Rakuten Advertising provides advertising technology and consumer insights to the world’s leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten’s diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.

Job Summary:

The Director, Advanced Analytics leads and develops one or more teams of Advanced Analytics practitioners, typically managing Managers and/or senior individual contributors, and holds accountability for the performance, capability, and output of the wider group they lead. The role extends beyond team management: the Director owns the development of analytical products, tools, and capabilities and drives their rollout and adoption globally, translating the strategy and operating priorities set by Advanced Analytics leadership into delivery plans, standards, and roadmaps.

The Director collaborates broadly and at a senior level across Client Services, Sales, Product, Engineering, and other functions to position and prioritize analytics work, and represents Advanced Analytics in cross-functional forums. While the role carries greater scope and strategic weight than the Manager and Senior Manager roles, the Director remains close to delivery and retains a hands-on, execution-focused approach, acting as the bridge between day-to-day operations and the high-level strategy set by VP-level leadership.

Responsibilities:

Lead, manage, and develop one or more teams of Advanced Analytics practitioners, typically through Managers and/or senior individual contributors, holding accountability for their performance, engagement, and development.

Own the roadmap, development, and quality of analytical products, tools, and capabilities that differentiate Rakuten Advertising's offering, and drive their rollout and adoption globally.

Allocate resource and manage capacity across the teams and work-streams under their remit, balancing recurring commitments, project demand, and strategic initiatives.

Own the quality, consistency, and timeliness of analytical output across their remit, setting and enforcing standards before release to clients and stakeholders.

Set objectives for and develop Managers and senior individual contributors, coaching them on people leadership, delivery ownership, and stakeholder management.

Own workforce planning across their remit, forecasting demand, identifying capability gaps, and building the case for investment in headcount or tooling.

Establish and maintain senior, cross-functional relationships with Client Services, Sales, Product, Engineering, and other functions, positioning Advanced Analytics' capability and negotiating priorities.

Translate the strategy and operating priorities set by Advanced Analytics leadership into concrete plans, standards, and ways of working for the teams they lead.

Drive adoption of Advanced…