Senior PeopleSoft Campus Solutions Administrator

Department OPS ITS - Academic Systems Manager About the DepartmentITS collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services.   We provide secure, stable, and reliable infrastructure and applications to support the mission of the University.   We support and enable faculty research and teaching with the effective use of technology.

  
We simplify the technology experience for faculty, students, alumni, and staff, and we ensure technology is mobile-friendly and accessible.   We identify, manage, and mitigate the technology risks of the University.

Job Summary The Senior People Soft Campus Solutions Administrator will serve as part of a team that designs, administers, and manages the People Soft application infrastructure in support of the Campus Solutions application, with responsibilities that include improving the effectiveness of application middleware tools and services, supporting People Soft application middleware, and monitoring and effectively managing application performance. Additionally, this role assists application teams in the planning, development, and deployment of business applications, and consistently demonstrates a successful track record of quickly resolving issues and completing requests while maintaining systems in accordance with both service and University of Chicago expectations.

Responsibilities Provides strategic leadership and direction for the administration, installation, configuration, and lifecycle management of all People Soft Campus Solutions environments.

Oversees planning and implementation of all application patches, and upgrades including People Tools and PUM images, ensuring enterprise alignment and minimizing downtime across all instances.

Directs and approves migration strategies for customizations and configuration changes between environments with a focus on risk mitigation and process improvement.

Leads environment refreshes, database cloning processes, and ensures robust data integrity standards.

Establishes, manages, and optimizes schedules for on-call and after-hours maintenance, ensuring service continuity and stakeholder satisfaction.

Develops, enforces, and continuously improves configuration management and automation standards for production, QA, and non-production environments.

Oversees nightly processing cycles and infrastructure management, ensuring operational excellence within rotational on-call frameworks.

Champions adherence to ITIL, institutional change management, and governance protocols.

Initiates and maintains comprehensive system and process documentation, promoting knowledge sharing and audit readiness.

Owns accountability for the overall health, performance, and high availability of the application portfolio.

Designs and implements proactive monitoring solutions; analyzes system logs and metrics to predict, troubleshoot, and remediate performance bottlenecks, driving continuous optimization.

Provides expert tier-3 support and technical guidance to functional and support teams.

Architects, leads, and interprets application and infrastructure stress tests; manages escalations with third-party vendors and partners.

Optimizes People Soft application, database, and server configurations, leading efforts to drive operational efficiencies.  Serves as the primary escalation point and liaison for Oracle technical support, coordinating resolution of complex application performance, configuration, and upgrade  application security strategy development with the Application Security Administrator; assures compliance with system access, data governance, and security frameworks.

Oversees cross-functional collaboration for scheduled and emergency…