Senior Director, Product Management- CDX AI Assistance

Senior Director, Product Management- CDX AI Assistance Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Define the future for AI Assistance at Capital One, specifically charting the path for the famed Eno chatbot, who "looks out for you and your money". Be at the cutting edge of AI/ML technology to accelerate the future of AI Assistance. Re-envision how Eno and our AI Assistance strategy can unlock the company's information to help our customers with their financial journeys.

Be highly collaborative, working closely with product, engineering, data science and design teams across the enterprise to clearly articulate the vision and shape the path such that it drives incremental success along the way. Define a highly technical roadmap on AI Assistance, that is mapped tightly to human-centered design and business-focused KPIs for success - demonstrating incremental wins frequently to gain supporters and momentum.

Champion the modernization of the architecture for Eno and AI Assistance as a whole, exploring new and emerging technologies and identifying new capabilities and how to use technology to turbo-charge them. Define the growth of the Eno & AI Assistance team - identifying where you need to hire and where to partner. Build AI Assistance in a thoughtful, well-managed way - partnering closely with the Risk team to identify risks and proactively mitigate them through your architectural design and governance process.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered
- Obsesses about internal and external customer needs to reimagine and innovate product solutions. Business Focused
- Delivers game-changing outcomes by focusing on leverage and execution excellence. Technology Driven
- Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value. Integrated Problem Solving
- Identifies and resolves complex problems to deliver outcomes while mitigating product risks. Transformational Leadership
- Leads cross functional teams to solve customer problems and drive organizational alignment.

• Bachelor's degree in any field and at least 7 years of Product Management experience

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• Chicago, IL: $245,100 - $279,800 for Sr. Dir, Product Management
• McLean, VA: $269,600 - $307,700 for Sr. Dir, Product Management
• New York, NY: $294,100 - $335,700 for Sr. Dir, Product Management
• Richmond, VA: $245,100 - $279,800 for Sr. Dir, Product Management
• San Francisco, CA: $294,100 - $335,700 for Sr. Dir, Product Management

Candidates hired to work in other locations will…