Senior Consultant - Epic - Financial Assistance and Estimates

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

Huron’s Healthcare Transformation Services (HDTx) team works with healthcare organizations to solve their most complex EHR challenges, so we are constantly searching for skilled technical consultants to help our clients maximize their technology investments. Our Senior Consultants come with a wide variety of experience leveraging their technical expertise to help our clients enhance their EHR platform to improve care delivery, patient outcomes and profitability.

We are seeking an experienced Epic Estimates & Financial Assistance Senior Consultant to support ongoing Revenue Cycle initiatives. This consultant will primarily help work down an existing ticket backlog while also providing support for system optimization and upgrades. The ideal candidate will bring strong Epic Revenue Cycle experience, hands-on troubleshooting skills, and the ability to independently manage application issues and enhancement requests.

Key Responsibilities Help work down the existing Epic Estimates and Financial Assistance ticket backlog

Troubleshoot, analyze, and resolve application issues and support tickets

Support Epic optimization initiatives and system upgrades

Identify opportunities to improve current workflows, configuration, and end-user experience

Partner with operational and technical stakeholders to understand issues and recommend solutions

Perform application configuration, testing, validation, and documentation as needed

Requirements

Current Epic certification in a Revenue Cycle application is required

Strong hands-on experience supporting and/or implementing Epic Revenue Cycle applications

Experience troubleshooting application issues and working through support ticket backlogs

Experience with Epic application configuration, testing, and optimization

Ability to work independently and prioritize multiple issues and requests

Prior Epic implementation, upgrade, or optimization experience

Preferred Qualifications Epic Estimates and/or Financial Assistance badge strongly preferred

Direct hands-on experience with Epic Estimates and Financial Assistance workflows

Experience supporting Revenue Cycle optimization and upgrade initiatives

Consulting experience within complex healthcare organizations

Experience managing high-volume application support or ticket queues

The estimated base hourly rate range for this job will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron’s benefit plans, which include medical, dental and vision coverage, and other wellness programs. The rate range of information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position Level Consultant Country United  States of America