UX Researcher

Chicago, United States | Posted on 10/09/2026

Hybrid: go in the office when needed but mustin local, must be able to go back in the office full time when asked.

We have an exciting opportunity for an UI/UXDesigner 4 (this is 100% UX Researcher role) where you could be part of ourglobal engineering community. Here, you'll work alongside talented engineers who don't just write code – they imagine possibilities and build solutions that reshape business trajectories.

• Translate research and test findings into actionable, prioritized recommendations for UI designs.
• Abilityto clarify user, customer, and business needs and translate into concepts for compelling interactions and user experience
• Understanding of research methodologies and experience facilitating research
• Experience integrating user research into product designs and design practices
• Communicate with design on prototype requirements to test and iterate
• Document key goals, themes, elements, and behaviors that must be implemented by downstream UI teams
• Create shareable UX artifacts based on the team’s research and activities (suchas journey maps, storyboards, and user flows, etc)
• Document the overall UX strategy (UI, physical attributes, guiding principles, andmore) that will be leveraged across all downstream partners

Prioritize research needs/backlog based onproduct roadmap

• We are seeking a UX/UI Researcher for the Shop Team. The UX Researcher will utilize their knowledge of human computer interactions and best user research practices to support the concept, prototype, test, and documentation of the preferred user interface. They must recognize where research and testing would be valuable to inform or improve the concepts and coordinate with the team to understand the user’s needs. They willwork closely with designers, engineers, strategists, and management to communicate the vision and path forward.
  
  This person will be responsible for documenting the preferred experience, creating visual artifacts(reports), and handoff.

• Translate research and test findings into actionable, prioritized recommendations for UI designs.
• Abilityto clarify user, customer, and business needs and translate into concepts for compelling interactions and user experience
• Understanding of research methodologies and experience facilitating research
• Experience integrating user research into product designs and design practices
• Communicate with designers on prototype requirements to test and iterate
• Document key goals, themes, elements, and behaviors that must be implemented by downstream UI teams
• Create shareable UX artifacts based on the team’s research and activities (suchas journey maps, storyboards, and user flows, etc)
• Document the overall UX strategy (UI, physical attributes, guiding principles, andmore) that will be leveraged across all downstream partners
• Prioritize research needs/backlog based on product roadmap

• The team consists of 11 members supporting different work streams and 2 interns
• Will interact with designers and product owners.
• Stakeholder management is key.

Hybrid: go in the office when needed but mustin local to one of these areas. Must be able to go back in office full time when asked.

• 8+yrs of experience in UX Research and knowledge of user experience best practices desired, preferably within a corporate environment or B2B environment.
• B.S.or higher in Human Computer Interaction, Human Factors, Psychology, orother UX-related field or substitute additional 2-3 years of experience

(Required)

8+ years of experience with a focus on:

• Empathy
• We’relooking for methods of their organization and synthesis of both stakeholder and user…