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Sales Operations Manager, SDR

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Pure Storage
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    CRM Systems & Management
Job Description & How to Apply Below
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE Everpure is seeking an SDR Sales Operations Manager to act as the main point of contact for SDR leadership for regular operational support - planning, reporting, insights, technology strategy. This role will define business requirements and advocate for process and technology changes across the business to increase impact of SDR team. The SDR Sales Operations Manager will serve as the “go-to” person for performance, systems, insights, and processes for global, theater and regional directors on the SDR and Inbound Marketing teams worldwide.

This role will also support the SDR by identifying opportunities for process improvement and automation to drive pipeline and bookings growth, while using AI, automation, and account-based GTM strategies to equip SDRs with the tools and insights needed to generate high-quality pipeline opportunities for both direct sales and channel partners.

WHAT YOU’LL DOBe the Voice of the SDR team:

Act as the main point of contact for SDR leadership for regular operational support - planning, reporting, insights, technology strategy

Define business requirements and advocate for process and technology changes across the business to increase impact of SDR team Manage expectations of SDR leaders and Inbound Marketing leaders by scoping solutions to address business needs, tracking change initiatives, sharing updates on progress, and validating successful results.

Sales Operations & Analytics:

Develop and present semi-annual “State of the Business”, including an analysis of current strengths and weaknesses and action plans to address

Serve as the “go-to” person for performance, systems, insights, and processes for global, theater and regional directors on the SDR and Inbound Marketing teams worldwide.

Collaborate with Marketing and Sales Development to develop automated dashboard requirements, build dashboard prototypes, maintain SDR reports and dashboards, and deliver other data analysis tools to monitor performance and identify areas for improvement.

Collaborate with global sales leadership to define key performance indicators (KPIs), track progress, and recommend process enhancements.

Build and share insights into performance - best practices and root cause issuesSDR Process Transformation & Automation:

Support the SDR by identifying opportunities for process improvement and automation to drive pipeline and bookings growth.

Design and implement AI-powered SDR enablement processes with Inbound Marketing and SDR leaders to automate key tasks—such as prospect sourcing, email outreach, and CRM logging—while optimizing engagement within the Buying Groups model to ensure SDRs effectively connect with multiple stakeholders to help accelerate deal progression and conversion.

Provide business requirements, project guidance, and testing to optimize the use of insights and technology to create seamless and scalable workflows.

Align with Sales Enablement on regular and special training required for SDRs to maximize their impact and efficiency.

Pipeline Generation & Sales Optimization:

Use AI, automation, and account-based GTM strategies to equip SDRs with the tools and insights needed to generate high-quality pipeline opportunities for…
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