Conflicts & New Business Technology Senior Analyst

The Conflicts & New Business Technology Senior Analyst (“Senior Analyst”) supports the Conflicts & New Business Senior Director (“CNB SD”) and Conflicts & New Business Manager (“CNBM”) in coordinating technology and AI initiatives with the Firm's Data & AI team and Information Technology, helping keep requests well-organized and clearly scoped so those teams can prioritize efficiently without being pulled off other commitments.

This role provides day-to-day project management and analytical support across conflicts and new business technology initiatives, from drafting business requirements through testing and implementation, and tracks a portfolio of concurrent projects on behalf of the Senior Director. The role requires a detail-oriented, technically fluent professional who can translate departmental needs into clear requirements, validate system functionality through structured testing, and keep multiple competing projects on track.

• Support the CNB SD, CNBM, and operations team in coordinating technology and AI initiatives with the Data & AI team and Information Technology, keeping requests organized and clearly scoped so those teams can prioritize efficiently.
• Assist in managing the day-to-day execution of conflicts and new business technology and AI projects, tracking milestones, dependencies, and deliverables from requirements through implementation.
• Draft business requirements documents and functional specifications for AI, search, and workflow initiatives, incorporating input from Data & AI, IT, and department stakeholders.
• Write and run queries against the Firm's conflicts database and related systems to support data analysis, reporting, and troubleshooting.
• Support the CNB SD and CNBM in developing and executing test plans for application implementations and upgrades, including coordinating user acceptance testing with department staff.
• Maintain and update project trackers and status reports across multiple concurrent technology initiatives, flagging risks and competing priorities to the CNB SD.
• Monitor the day-to-day performance of AI and technology tools used in conflicts clearance and new business intake, and route issues to Data & AI or IT as appropriate.
• Support training and change management activities associated with new technology or AI functionality, helping ensure department readiness and adoption.
• Research and summarize emerging AI and technology solutions relevant to conflicts and new business operations for review by department leadership.
• Document workflows, system configurations, and business processes to support consistency, knowledge transfer, and audit readiness.

• Required:
  
  Bachelor's Degree
• A minimum of 3 years of experience in technology project support, business analysis, or systems implementation, including experience writing business requirements and/or testing application implementations or upgrades
• Demonstrated experience writing and running database queries (e.g., SQL or similar query language)
• Demonstrated ability to support multiple concurrent projects with competing priorities and shifting timelines
• Strong written and verbal communication skills, with the ability to translate technical concepts for non-technical stakeholders and vice versa
• Proficiency in Microsoft Office, especially Excel

• Experience with Intapp Open, Intapp Walls, Intapp Terms, or similar conflicts/risk management applications
• Experience implementing or supporting AI-enabled tools in a professional services or legal environment
• Project management certification (e.g., PMP, Agile/Scrum)
• Experience working directly with IT and/or data science/AI teams on system implementations
• Experience in a law firm or other professional services…