Financial Application Support Specialist-Compliance Technology; SAS Viya​/AML

Location: Chicago, IL (Hybrid / Onsite)

Position Type: Full-Time Permanent / Direct Hire

Salary Range: $75,000 – $95,000 / year + Benefits

We are seeking a Financial Application Support Specialist to join an enterprise Compliance Technology team supporting core Anti-Money Laundering (AML) and financial crime systems in Chicago, IL.

In this role, you will bridge technical application engineering and financial compliance operations. You will serve as the primary L2/L3 support resource for the bank’s core compliance platforms—specifically SAS Viya—ensuring continuous application availability, database performance, batch job execution, and seamless data flow across critical AML and transaction monitoring workflows.

• Financial Application Support: Deliver L2/L3 application maintenance, incident response, and continuous system support for central Compliance & AML technology platforms, with a focus on SAS Viya.

• Database & SQL Optimization: Write, execute, and fine-tune complex SQL queries to validate transactions, troubleshoot data pipelines, investigate system exceptions, and perform backend database checks across enterprise relational databases.

• Batch Processing & System Monitoring: Oversee daily batch jobs, data ingestion feeds, and automated schedules supporting AML transaction monitoring, sanctions screening, and regulatory compliance reporting.

• Incident & SLA Management: Triage performance bottlenecks, resolve application bugs, conduct root-cause analysis, and restore service within established SLA targets during production outages.

• Cross-Functional Collaboration: Serve as the technical liaison between Compliance business teams, Data Engineering, Infrastructure groups, and external software vendors to coordinate updates, system patches, and feature releases.

• Financial Systems / Corporate App Support: 3+ years of technical application support, production operations, or system administration experience within a financial services, banking, or corporate IT environment.

• Strong SQL Capabilities: Proven hands-on proficiency writing complex SQL queries (joins, subqueries, data validation, performance tuning) across relational databases such as Oracle, SQL Server, or PostgreSQL.

• Compliance / AML Platform Exposure: Prior experience supporting or using SAS Viya, SAS Financial Crimes, Actimize, Mantas, or similar financial crime & compliance applications is strongly preferred.

• Financial Domain Knowledge: Working understanding of Anti-Money Laundering (AML), Know Your Customer (KYC), sanctions screening, or fraud detection workflows.

• Technical Problem-Solving: Strong analytical capability to diagnose application issues, trace data flow interruptions, and communicate technical updates effectively to non-technical compliance stakeholders.

• Location: Chicago, IL (Hybrid schedule requiring regular onsite presence).

• Employment Type: Direct Hire / Permanent Placement

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