IT Support Technician
Listed on 2026-10-15
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IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Seeking an IT Support Technician to provide hands‑on technical support for end users and workplace technology. This role is responsible for troubleshooting hardware and software issues, supporting devices and applications, managing service requests, and ensuring a positive user experience.
Key Responsibilities- Provide technical support for desktops, laptops, mobile devices, peripherals, and business applications.
- Troubleshoot and resolve hardware, software, account access, and connectivity issues.
- Manage support tickets from intake through resolution, including documentation and user communication.
- Configure, deploy, maintain, and replace end‑user devices.
- Support onboarding, workstation setups, software installations, and device provisioning.
- Maintain asset inventory records and assist with technology lifecycle activities.
- Support meeting room technology and collaboration tools.
- Create and maintain technical documentation and knowledge articles.
- Participate in technology upgrades, deployments, and other IT initiatives.
- Experience providing desktop or end‑user technical support.
- Knowledge of Windows operating systems, Microsoft 365, and common business applications.
- Experience working within a ticketing or service management environment.
- Strong troubleshooting, communication, and customer service skills.
- Ability to work independently and manage multiple priorities.
This is a Contract position based out of Chicago, IL.
Pay and BenefitsThe pay range for this position is $24.00 - $26.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Chicago,IL.
Final date to receive applicationsThis position is anticipated to close on Oct 7, 2026.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWere a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the…
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