IT Specialist

Position: IT Specialist

Department: Innovation & Technology

Reports to: VP, Innovation & Technology

Location: 566 W. Lake Street, Chicago, IL (in office 4 days a week)

Employment Type: Full-time benefits eligible

At Richard, we're not just another construction company - we're the catalyst for change in the industry. As one of the fastest-growing general contractors in the nation, we offer the excitement and innovation of a startup with the stability and expertise of an established firm. We're seeking visionaries who are ready to break free from the constraints of traditional construction and make a real impact.

Culture-First Approach: People and innovation over bottom line

Purpose-Driven Projects: Build structures that truly matter, from critical healthcare facilities to cutting-edge data centers

Rapid Growth: Be part of a company doubling in size while maintaining quality

Collaborative, Caring Culture: Clear communication and proactive problem-solving, while supporting your health, financial wellness, and career growth

Direct Impact: Your ideas shape our projects and company direction

Innovation Freedom: Be at the forefront of construction technology and sustainable practices

At Richard, you're not just a number - you're a crucial part of our mission to transform the construction industry. We're creating efficient, dynamic spaces that advance communities, sustainability, and well-being. With nearly 200 diverse contracts since 2016 and a passionate team across the nation, we offer the resources of a large firm with the agility and personal touch of a boutique operation.

Break free from corporate constraints. Join Richard, Purpose Builders, and be the architect of your career while shaping the future of construction. Here, your voice is heard, your ideas matter, and your impact is visible.

We are hiring an IT Specialist to help Richard's employees work confidently with the technology they depend on every day. Based in Chicago, this is a hands‑on role supporting our office and construction field teams. You will make sure employees have the right equipment, new hires are ready to work on day one, and technology issues receive clear ownership and timely follow-through.

You will own the day-to-day coordination of IT equipment inventory, hardware setup, software license tracking, employee technology onboarding and offboarding, and application help desk support. From a superintendent's iPad to a new employee's laptop, you will keep equipment, access, and records organized throughout their lifecycle. You will also help improve the processes behind the work, making IT support more consistent as Richard grows.

• Maintain an accurate inventory of company IT assets, including laptops, iPads, mobile phones, and jobsite equipment, tracking assigned users, locations, condition, and status.
• Configure, prepare, deploy, transfer, and recover IT equipment to ensure employees have the necessary technology and equipment to perform their roles.
• Coordinate with Human Resources, hiring managers, and IT partners to complete employee onboarding and offboarding, including device preparation, access provisioning, equipment recovery, and license reconciliation.
• Maintain accurate software license records, including assignments, availability, and renewal dates, identifying opportunities to reassign or cancel unused licenses.
• Provide day‑to‑day technical support for application installation, sign‑in, access, and common software issues.
• Manage and prioritize IT support tickets, communicate progress and next steps, and coordinate escalations with IT service providers and vendors through resolution.
• Coordinate jobsite technology…