Field Service Engineer - Digital Pathology or Minneapolis

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most.

When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next‑generation, life‑changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact.

Learn about the Danaher Business System which makes everything possible.

The Field Service Engineer I - Digital Pathology, for Leica Biosystems is responsible for supporting customers through the installation, preventative maintenance, troubleshooting, and repair of Leica Biosystems Digital Pathology solutions, including scanners, software, and network‑connected systems. This role contributes to customer success by ensuring system performance, maximizing uptime, and supporting reliable digital diagnostic workflows that ultimately impact patient care.

This position is part of the Service Organization and will work remotely within the assigned territory. You will be a part of the Field Service Team and report to the Regional Field Service Manager responsible for maximizing Digital Pathology system availability, customer productivity, and operational performance across assigned customer environments.

• Perform installation, preventative maintenance, troubleshooting, software configuration, modification, and repair activities for Digital Pathology scanners, applications, and connected customer environments to maximize system performance and customer uptime.
• Own service execution within the assigned territory, including prioritization of customer needs, management of service activity, and support of scanner, software, and network‑connected systems in accordance with Leica Biosystems quality and regulatory requirements.
• Build trusted customer relationships by serving as a technical partner and collaborating with technical support, applications, commercial, and service team members to help customers optimize digital workflows and achieve operational and diagnostic objectives.

• Associate’s degree with 1+ years of field service, technical, biomedical, military, IT, or related hands‑on troubleshooting experience, or equivalent experience.
• Experience troubleshooting and repairing electromechanical, electronic, laboratory, imaging, IT‑connected, software, networking, or instrumentation systems.
• Ability to work in a field‑based customer environment with strong organization, communication, technical curiosity, and…