Technology Workforce Optimization Lead

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure:
Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Background:

Strategic Spending and Productivity is a  practice in Global Technology Services driving the development and execution of initiatives to drive productivity and improve efficiency of Northern Trust’s Technology function.
The Strategic Spending and Productivity team operates as a collaborative function, consulting with senior corporate and IT leaders to identify opportunities, quantify expected returns, and empower teams to deliver outcomes.

Job Description:

We are seeking a highly qualified Workforce Optimization Lead to help advance the optimization of our employee (partner) workforce. This position, situated within the Technology organization, collaborates closely with Technology teams, Human Resources, Procurement, and Finance to align labor initiatives with organizational objectives, minimize reliance on contractors, and implement process enhancements that strengthen efficiency and compliance. In addition, the role may help work on other project across our team to help optimize our Technology investments.

The selected candidate will be responsible for facilitating regular reviews with Technology leaders, monitoring shifts in the workforce composition and progress against implementing organizational designs completed by teams.

The role requires an experienced strategic thinker with demonstrated expertise in program management, vendor management, and superior oral and written communication skills.

Responsibilities:
Lead strategic initiatives driving productivity, improving quality, and efficiency across Technology with particular focus including (but not limited to):
Workforce Strategy, IT Automation, Process Improvement, Financial Strategy, Data and Analytics Strategy Refining organizational designs based on evolving business conditions

Defining and monitoring team execution plans

Identify inefficiencies and propose improvements with appropriate monitoring and data Diverse problem-solving experience and ability to analyze problems using data-driven approaches across technology areasA self-starter with exceptional communication skills (both oral and written), story-telling, visual design, and PowerPoint skills

Builds relationships and improves transparency among stakeholders

Produces high quality deliverables and effectively manages expectations and deadlines to ensure exceptional outcomes

Knowledge /

Skills Required:

Ability to navigate and work across multiple stakeholders in a fast-paced, high performing environment

Ability to structure work independently to meet deadlines

Strong analytical skills

Excellent communication skills

Conversant in Agile development practices

Strong organization and facilitation skills Project management fundamentals

Comfortable presenting to senior executives

Understanding of the software development lifecycle and broad technology concepts

Thoughtful listener

Ability to influence

Deep sense of personal integrity

Strong desire to drive projects to completion.  Identifies issues and recommends solutions

Experience:

Bachelo…