Associate Managing Director, Emerging Platform Operations, Tooling & Enablement

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair
360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking an Associate Managing Director, Emerging Platform Operations, Tooling & Enablement to join our Digital Nexus Technology organization.

Responsibilities:

Lead global enablement efforts for KPMG's strategic AI, platform, and developer capabilities, accelerating adoption of intelligent, agent-driven solutions across the network; define and execute strategy, roadmaps, and operating models for AI platform operations, developer tooling, and developer enablement functions

Partner with global engineering, cloud, architecture, and technology leaders to operationalize emerging technologies and deliver scalable, secure, and reliable platform capabilities; collaborate with Microsoft, strategic suppliers, and alliance partners to evaluate, integrate, and operationalize next-generation platform and AI capabilities

Drive developer productivity and experience through modern tooling, automation, standards, documentation, onboarding programs, and self-service capabilities that accelerate global delivery and reduce friction; lead global platform operations teams responsible for L2–L4 production support, ensuring platform stability, operational excellence, and continuous improvement within a 24x7 support model

Manage global resources, vendors, service metrics, operational performance, and support processes while balancing global platform requirements with region-specific business needs; establish and monitor operational KPIs, service levels, governance processes, and reliability practices to ensure consistent platform performance and scalability

Lead organizational planning, workforce development, and talent strategies, including coaching, mentoring, onboarding, engagement, and career development; build and lead high-performing teams focused on execution, innovation, continuous improvement, and delivery excellence

Assign and align resources to strategic initiatives while managing budgets, timelines, risks, dependencies, and outcomes; serve as an escalation point for operational, technical, and organizational challenges and provide executive-level communication and stakeholder management

Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:

Minimum twelve years of recent experience in senior technology leadership roles driving complex technology decisions, leading organizational change, and aligning technology investments with business strategy; minimum two years of recent experience leading AI platforms, AI solutions, or AI-enabled products that deliver measurable business outcomes

Bachelor's degree from an accredited college/university in Computer Science, Information Technology, or a related field is required; master's degree with a technology focus highly preferred

Demonstrated success leading large-scale platform operations, technical enablement, developer productivity, or engineering support organizations within complex global enterprises

Deep expertise in cloud-native architectures, infrastructure automation, CI/CD practices, API design and development, platform engineering, and enterprise technology governance; strong understanding of AI platforms, developer ecosystems, software delivery practices, and operational support models; practical experience with Azure AI services, Google AI services, or comparable AI and cloud technologies

Proven ability to lead geographically distributed teams, manage large transformation programs, and drive organizational effectiveness; strong executive communication, stakeholder management, and influence skills with the ability to build consensus across technical and business leadership teams

Demonstrated analytical and problem-solving capabilities with a focus on operational efficiency, continuous improvement, and technology innovation;
Passion for emerging technologies,…