Analyst, Technical Product Management
Listed on 2026-10-16
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IT/Tech
IT Business Analyst, Systems Analyst
Company
Description:
McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3
Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonald’s Global Technology is here to power tomorrow’s feel-good moments.
That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.
Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.
We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Department OverviewThe Technical Product Analyst is part of the Legal Technology team within Global Technology Enterprise Products and Platform (EPP). This role reports to the Senior Product Manager and helps drive outcomes for Legal applications by supporting agile product processes, improving user experience and adoption, and ensuring alignment with business teams.
Duties- Contributes to features throughout their lifecycle, from conceptualization and implementation to deployment, maintenance, and support.
- Provides input on functional design and acceptance criteria for business requirements, ensuring clarity and validation for developers.
- Writes epics, user stories, and acceptance criteria, and helps lead agile ceremonies as part of the product team.
- Identifies customer issues, transforms them into problem statements, and delivers solutions through design thinking.
- Collaborate with teams to improve agile practices and support PI planning activities.
- Maintains knowledge of key business processes and systems.
- Collaborates with product teams, technical architects, developers, and tech leads to understanding and guiding the technology roadmap.
- Verifies testing results, logs defects or issues for owned features, and tracks them through resolution.
- Supports end-to-end feature testing and helps prepare for production releases.
- Builds and maintains strong working relationships with collaborators across the organization.
- Strong written and verbal communication skills, with the ability to present information clearly and concisely to senior stakeholders.
- Demonstrated experience leading Agile teams and using tools such as Jira and Confluence.
- Technical knowledge of software development and programming concepts.
Experience
- 3–4+ years of product execution or technical business analysis experience, along with a bachelor’s degree or equivalent experience.
- Hands-on experience working in an Agile team.
- Skilled in defining user experience needs and writing epics, user stories, and acceptance criteria.
- Demonstrated experience applying project management and Agile Scrum practices.
Bonus Eligible:
Yes
Long - Term Incentive:
No
Benefits Eligible:
Yes
The expected salary range for this role is$ -$per year The above…
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