Info Tech Services Assoc
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-10-17
Listing for:
Women In Science
Full Time
position Listed on 2026-10-17
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
PRIMARY OBJECTIVE:
The basic function of this position is to support the computer hardware and software used by students, administrators, faculty and staff in a variety of academic settings and to achieve student success.
City Colleges of Chicago
Chicago, IL
Job posting number: #7372607
Posted:
October 14, 2026
Final date to receive applications:
Open Until Filled
- Provides computer hardware and software technical support both in person and remote technical support to students, administrators, faculty and staff.
- Maintains, installs and tests software applications on computer hardware throughout the college.
- Submits help desk tickets to assist students, administrators, faculty and staff with technology related issues
- Protects physical technology assets in public areas and other settings, through ongoing equipment refresh, planning maintenance, installation, configuration, troubleshooting, and asset inventory management.
- Manages, tracks, and protects equipment that is designated for use by students, administrators, faculty and staff.
- Facilitates use of equipment for various internal and external events.
- Assembles and disassembles equipment on site before and after classes.
- Provides limited training to audio-visual/multi-media equipment users.
- Adheres to CCC Customer Service Excellence standards.
- Performs other duties as assigned, including, but not limited to, adherence to after hours, emergency, holiday and/or on-call schedule.
- Associate’s degree in Information Technology, Computer Science, Data Processing or related area, or an equivalent combination of education and experience, with a history of progressively increasing responsibility and accomplishments, preferably, in a college or comparable academic setting.
- Knowledge and experience with supporting both Windows and Macintosh platforms.
- Knowledge of all current versions of Microsoft Windows (XP, Windows
7), all current internet browsers (IE, Chrome, Safari) including networking concepts and general technical troubleshooting skills. - Sound verbal and written communication skills.
- Great team player and self-starter.
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