Technology Workforce Optimization Lead

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure:
Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Strategic Spending and Productivity is a practice in Global Technology Services driving the development and execution of initiatives to drive productivity and improve efficiency of Northern Trust’s Technology function. The Strategic Spending and Productivity team operates as a collaborative function, consulting with senior corporate and IT leaders to identify opportunities, quantify expected returns, and empower teams to deliver outcomes.

We are seeking a highly qualified Workforce Optimization Lead to help advance the optimization of our employee (partner) workforce. This position, situated within the Technology organization, collaborates closely with Technology teams, Human Resources, Procurement, and Finance to align labor initiatives with organizational objectives, minimize reliance on contractors, and implement process enhancements that strengthen efficiency and compliance. In addition, the role may help work on other project across our team to help optimize our Technology investments.

The selected candidate will be responsible for facilitating regular reviews with Technology leaders, monitoring shifts in the workforce composition and progress against implementing organizational designs completed by teams.

The role requires an experienced strategic thinker with demonstrated expertise in program management, vendor management, and superior oral and written communication skills.

• Lead strategic initiatives driving productivity, improving quality, and efficiency across Technology with particular focus including (but not limited to):
  Workforce Strategy, IT Automation, Process Improvement, Financial Strategy, Data and Analytics Strategy
• Refining organizational designs based on evolving business conditions
• Defining and monitoring team execution plans
• Identify inefficiencies and propose improvements with appropriate monitoring and data
• Diverse problem-solving experience and ability to analyze problems using data-driven approaches across technology areas
• A self-starter with exceptional communication skills (both oral and written), story-telling, visual design, and PowerPoint skills
• Builds relationships and improves transparency among stakeholders
• Produces high quality deliverables and effectively manages expectations and deadlines to ensure exceptional outcomes

• Ability to navigate and work across multiple stakeholders in a fast-paced, high performing environment
• Ability to structure work independently to meet deadlines
• Strong analytical skills
• Excellent communication skills
• Conversant in Agile development practices
• Strong organization and facilitation skills
• Project management fundamentals
• Comfortable presenting to senior executives
• Understanding…