Global IT Service Desk Engineer
Listed on 2026-10-17
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IT/Tech
Desktop Support, IT Support, HelpDesk/Support
Smiths Group is seeking a dedicated IT Help Desk professional based in Chicago to provide Level 1 remote technical support for all Smiths employees. You will log, triage and resolve issues on first contact when possible, escalating when necessary to Level II/III, and manage tickets to BIS standards.
You will support Windows OS installation, desktop, laptop, and smartphone devices, with opportunities to participate in the rollout of new technologies and BIS initiatives across multiple sites.
We are looking to fill the Global IT Service Desk Engineer - Flexible Hours position at Smiths Group in Chicago, IL, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Chicago, IL, United States.
This opportunity is part of our work in Human Resources, IT & Technology.
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