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Lead IT Support Tech: Network, Desktop & Data Center

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: New Era Technology, Inc.
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, Systems Administrator, Network Administrator
Salary/Wage Range or Industry Benchmark: 43000 - 56000 USD Yearly USD 43000.00 56000.00 YEAR
Job Description & How to Apply Below

New Era Technology is seeking a Lead Level 2 IT Support Technician to provide onsite network, desktop, user computing, and data center support. This role covers installation, configuration, troubleshooting, ticket documentation, and vendor coordination across client offices, IT rooms, and data centers.

Required:

fluent English and a minimum of 5 years hands-on IT experience in enterprise environments; on-site work with potential travel; strong customer service and collaboration skills are

This is a genuine opening to take on the Lead IT Support Tech:
Network, Desktop & Data Center role at New Era Technology, Inc.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Chicago, IL, United States.

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