Onsite IT Service Delivery Lead — Enterprise
Listed on 2026-10-17
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IT/Tech
Systems Administrator, IT Project Manager, IT Support
NORR Architects Engineers Planners is seeking an experienced IT Service Delivery Lead to coordinate and enhance our enterprise IT support across multiple Chicago-area offices. This onsite role blends hands-on technical oversight with operational leadership to ensure reliable, high-quality services that keep the business running.
You will act as the country-level technical lead for IT support, mentor Analysts, resolve complex incidents, and drive service improvements aligned with SLAs and ITIL
Step into the Onsite IT Service Delivery Lead — Enterprise Support role at NORR in Chicago, IL, United States and grow with us.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Chicago, IL, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
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