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Hybrid Service Desk Technician; Tier 1

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: AHA
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 54000 - 80000 USD Yearly USD 54000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Service Desk Technician (Tier 1)

The American Hospital Association (AHA) is seeking a Technician, Service Desk Tier 1 in Chicago to provide first-line IT support for staff across the organization. You will troubleshoot hardware, software, and network issues, guide users through solutions, and escalate complex cases as needed.

This full-time, hybrid role offers three days in the office and two remote, with a strong emphasis on documenting procedures, building a knowledge base, and delivering timely assistance to a diverse user

The following role is for a Hybrid Service Desk Technician (Tier
1) with AHA.

Our organisation is growing, and we are hiring a Hybrid Service Desk Technician (Tier
1) in Chicago, IL, United States.

This opening is for the Hybrid Service Desk Technician (Tier
1) role at AHA.

We are seeking a motivated Hybrid Service Desk Technician (Tier
1) to join AHA in Chicago, IL, United States.

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