Infrastructure Engineer

We are seeking an experienced Infrastructure Engineer to join our team  this role, you will design, implement, and support infrastructure systems that enable the reliability, performance, and scalability of our SaaS applications. You will help ensure our platforms and systems maintain high availability and resilience through proactive monitoring, troubleshooting, automation, and continuous improvement.

Partnering closely with Infrastructure, Cloud, Dev Ops, and Engineering teams, you will help operate and support our environment today while identifying opportunities to improve how we work for the future.

• Partner with Infrastructure, Dev Ops, Cloud, and Engineering teams to improve platform reliability, performance, and application deployment processes.
• Apply reliability engineering practices across observability, monitoring, alerting, incident response, capacity planning, and disaster recovery.
• Troubleshoot complex infrastructure and production issues across systems and technologies, identifying root causes and implementing sustainable solutions.
• Automate infrastructure deployments, upgrades, maintenance, and other repetitive operational work using tools such as Terraform and Ansible.
• Proactively identify and address technical debt, single points of failure, and opportunities to improve the reliability, scalability, and resilience of the environment.
• Monitor and analyze system and application performance to proactively identify issues and opportunities for optimization.
• Contribute to infrastructure modernization initiatives across cloud infrastructure, disaster recovery, virtualization, containerization, and platform architecture.
• Evaluate emerging technologies and alternative solutions, bringing forward recommendations that improve performance, reliability, operational efficiency, or cost.
• Develop and maintain architecture diagrams, standard operating procedures, runbooks, and technical best practices.