Integration lead - Aravo and Supplier Platforms

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Aravo, our supplier management platform, is live globally and supports our Workplace Management business. Now we're connecting it to People Soft, Trustpair, Ingenious, Omnea, Yardi, Avetta and ISN, and completing phase two of our Aravo-to-Corrigo integration for certificates of insurance.

You'll be the person who sees how all of these pieces fit together and keeps them moving. You'll lead the design of each integration, bring together the engineers, vendors and business teams who build and rely on it, and make sure what goes live is accurate, supported and ready for audit.

You'll work with JLL engineers and vendor teams, not manage them. That means influence, clear thinking and real technical credibility matter more than writing code. This is an integration leadership role, not a software development position.

You'll partner closely with Sourcing and Procurement, Finance and Accounts Payable to shape how our supplier and vendor systems work together.

• Work with business stakeholders to turn needs into clear integration requirements and designs.
• Choose the right approach for each connection (API, file transfer or middleware) and explain the tradeoffs to technical and non-technical audiences alike.
• Keep the big picture in view: which systems connect, how data moves between them, who owns each side and how changes in one place affect the others. Maintain a current integration inventory and data flow diagrams.
• Set and uphold standards for authentication, error handling, data validation and reconciliation, in line with JLL's integration standards and the Enterprise Data Platform (EDP) team's architecture.
• Review designs and technical specifications from engineers and vendors. Ask the hard questions and push back on scope that would be difficult to maintain.
• Own the data mapping specifications, API endpoint configurations and file format definitions that engineers build from.

• Run the plan for multiple integrations at different stages, such as one in design, one in user acceptance testing (UAT) and one in production support, and sequence the dependencies between them.
• Align JLL engineers, vendor teams and business owners on who builds what and by when. Clear blockers early and elevate when needed.
• Manage vendor relationships with Aravo, Trustpair, Omnea, Avetta, ISN and others: roadmaps, support issues and release schedules. Track monthly Aravo releases and their impact on live integrations.
• Get hands-on when it speeds things up. Test an endpoint in Postman, read an error log or adjust a platform setting.

• Own the test strategy and coordinate UAT with business stakeholders: test plans, test data, defect tracking and issue resolution with platform owners. Business owners sign off on UAT.
• Agree reconciliation checks and accuracy thresholds with business owners, and make sure they run before and after go-live.
• Guide each release through JLL's change management process, including change advisory board (CAB) approvals, release windows, rollback plans and stakeholder notifications.
• Lead hypercare after go-live, and make sure runbooks and support documentation are in place before handoff.
• Monitor integration health through logs, error reports and dashboards, and coordinate fixes with the owning team.

• Act as operational owner: manage change requests from Finance and Procurement, user access and the business relationship.
• Coordinate System and Organization Controls (SOC) audit responses, including documentation, control validation and auditor requests.

• Spot patterns across the integration landscape and recommend improvements.
• Use AI tools such as Claude and ChatGPT to speed up documentation, data mapping analysis and troubleshooting.

• Seven or more years in enterprise SaaS integration, including at least…