Senior Digital Deployment Consultant - Annual Deployment Plan

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.

Job Summary:

The Senior Digital Deployment Consultant - Annual Deployment Plan supports the Annual Deployment Plan for assigned Caterpillar dealers and helps develop and maintain dealer Digital Deployment Roadmaps covering Caterpillar systems, applications, and digital initiatives. In addition to dealer deployment responsibilities, this role will program manage assigned programs and initiatives within ADP.This role works directly with dealers, district teams, and/or product teams, ADP program managers, ADP consultants and Cat Digital partners to align deployment priorities, confirm dealer capacity and readiness, coordinate deployment activities, and surface risks or issues that may affect delivery.

The consultant serves as a trusted deployment advisor, helping dealers understand initiative requirements, business value, timelines, dependencies, and required actions.

What You Will Do:

Deployment Planning & Execution Plan annual deployments and review prior-year carryover for assigned dealers.

Confirm dealer priorities, capacity, timing, and readiness.

Develop and maintain dealer Digital Deployment Roadmaps.

Lead deployment kickoffs when dealer and product teams are ready.

Coordinate execution across dealer, program, product, and district teams.

Data Accuracy & Reporting Management Maintain accurate dealer commitments, milestones, risks, decisions, and status in ADP reporting tools.

Follow up on incomplete or inconsistent information.

Report changes to scope, timing, commitments, or readiness.

Escalate at-risk deployments through ADP governance and coordinate corrective action.

Track deployment measures to monitor progress and improvement opportunities.

Caterpillar Dealer Engagement & Support Serve as a trusted advisor and maintain regular engagement with assigned dealers.

Understand dealer systems, priorities, constraints, and upgrade or migration plans.

Clarify deployment value, requirements, dependencies, actions, and resource needs.

Connect dealer questions and implementation concerns with the appropriate Caterpillar teams.

Support dealers through significant implementation or operational issues.

Review deployment progress, risks, issues, and accomplishments with dealers.

Technical & Process Governance Follow ADP processes, tools, standards, and governance.

Identify technical, operational, resource, and schedule dependencies.

Document mitigation plans for at-risk initiatives.

Support resolution of implementation, integration, reliability, performance, and maintenance issues.

Support release, migration, and implementation of communications.

Share feedback to improve documentation, training, deployment, and issue resolution.

What

You Will Have:

Effectiveness Measurement:
Knowledge of effective measurement techniques and ability to measure the quality and quantity of work effort for the purpose of improvement.

Products and Services:
Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.

Relationship Management:
Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with dealers, product teams, and peers.

Software Product Training:
Knowledge of software product training; ability to create and deliver training on the implementation, operation and utilization of technology products and systems.

Change Control:
Knowledge of the processes and procedures by which a change is identified, evaluated, approved, monitored and documented;
Ability to manage changes in the production environment and…