Senior Business Analyst - Kyriba & Insurance Applications

Job Description:

Company

Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3

Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.

Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.

We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

We are looking for a Senior Business Analyst to support critical Treasury and Insurance applications, with a primary focus on Kyriba and additional support for the Corporate Insurance application portfolio.

The role will work closely with business stakeholders, technology teams, and vendors to support day-to-day operations, requirements, enhancements, testing, and compliance activities.

• Kyriba: Act as the IT manager for Kyriba, supporting cash management, payments, banking, forecasting, reporting, accounting and treasury operations.
• Insurance Application Support: Provide BA support for applications such as NOIT, CIA, Gallagher Bassett/Net Claim, Mc Op Co  Banking, RIS Dashboard, and McD Insurance
  .
• Requirements & Enhancements: Gather business requirements, document processes, define acceptance criteria, and support solution delivery. Work closely with Functional Solutions Lead and Global Business Lead.
• Production Support: Analyze and resolve application issues, coordinate with various teams and vendors, and drive incidents to closure.
• Testing & Releases: Create and execute SIT/UAT test scenarios, validate results, and support production releases.
• Compliance & Controls: Support SOX, Change Management, audit activities, and evidence collection.
• Stakeholder Management: Partner with Treasury, Finance, Internal IT team and Audit to deliver support and enhancements.
• Continuous Improvement: Identify opportunities for automation, process optimization, and operational excellence.

Required Qualifications

• 5+ years of Business Analyst experience supporting enterprise applications with having Kyriba certification.
• Strong Kyriba experience and understanding of Treasury processes.
• Knowledge of cash management, payments, banking, reconciliations, accounting and reporting.
• Experience supporting production issues, enhancements, and application governance.
• Experience with requirements gathering, documentation, SIT/UAT, and defect management.
• Familiarity with SOX controls, audits, access reviews, and compliance processes.
• Strong analytical, communication, and stakeholder management skills.
• Experience working with third-party vendors and global teams.

Preferred Qualifications

• Kyriba, Treasury, Agile,…