Senior Yardi Specialist

The Habitat Company, LLC is a leader in residential multi-family real estate management and development. We are looking for talented individuals to join our team as we continue to expand and develop our company nationwide. We are a multi-state organization of over 650 team members specializing in asset management, property management and project management of market rate, affordable rentals, condominiums, affordable/public housing and commercial real estate.

At The Habitat Company, we believe that it is the quality and experience of our team members that make a difference. Our professional team provides us with the depth of talent and ability that is so crucial to our success.

The Habitat Company provides comprehensive compensation to our team members. In addition to wages, this position is eligible for medical, dental, vision, 401k, and other benefits offered through Habitat, detailed here:  Senior Yardi Specialist is responsible for hands-on support, administration, optimization, and ongoing advancement of The Habitat Company’s Yardi ecosystem and third-party integrations. The role combines strong Yardi expertise with an understanding of property management operations to support users, resolve production issues, and lead system improvements.

Duties and Responsibilities:

Partner with Property Management, Accounting, Operations, and other teams to gather business requirements, define project scope, develop implementation plans, and deliver effective Yardi solutions.

Lead or participate in implementation, upgrades, third-party integrations, enhancements, testing, quality assurance, and deployment of Yardi functionality across Property Management, Accounting, Leasing, Maintenance, and related applications.

Manage project timelines, budgets, and resources to support successful delivery of Yardi initiatives.

Develop custom Yardi reports and dashboards and assist with data analysis to inform business decisions.

Develop and maintain system documentation, support procedures, user guides, and training materials.

Provide individual and group training to strengthen Yardi knowledge, adoption, and consistency across the organization.

Stay current on Yardi releases, enhancements, products, best practices, industry trends, and emerging technologies; recommend opportunities to improve Habitat's use of the platform and property management processes.

Serve as the primary subject-matter expert and senior escalation resource for Yardi products and applications used throughout the organization, providing hands-on functional and technical support through the internal helpdesk for complex application, configuration, security, reporting, data, workflow, and integration issues.

Take ownership of Yardi issues through resolution, coordinating with users, internal Technology resources, Yardi support, and third-party vendors as necessary.

Administer and configure Yardi functionality, security, workflows, and related system components.

Skills and

Qualifications:

Bachelor's degree in Information Systems, Business Administration, Accounting, Property Management, or related field preferred, or equivalent relevant experience.

Significant experience with the Yardi Product Suite, including but not limited to Voyager 8 and supporting applications in a property management or real estate environment, with demonstrated success configuring, customizing, administering, troubleshooting, and supporting Yardi and related enterprise applications to meet business requirements.

Minimum of five years of experience in property management, with strong knowledge of industry practices, applicable regulations, and property management and/or accounting business processes.

Experience with system implementations, integrations, testing, upgrades, and process improvement, with demonstrated project management skills and the ability to lead cross-functional teams and manage competing priorities.

Strong analytical and problem-solving skills, attention to detail, and the ability to identify root causes and develop effective solutions.

Excellent written and verbal communication skills with the ability to work effectively with technical and nontechnical users at all levels.

Strong customer-service orientation and demonstrated ownership of issues through resolution.