Vulnerability Management Platform Engineer

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure:
Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

"The Vulnerability Management Platform Support role is responsible for providing day-to-day technical support, monitoring, and maintenance of enterprise vulnerability management, security configuration compliance, and cloud security platforms."This role works closely with the Vulnerability Management Engineering team to ensure platform stability, troubleshoot technical issues, maintain data quality, and support continuous improvement of security technologies."The ideal candidate has a strong technical foundation, problem-solving skills, and the ability to learn and adapt to new security technologies.

• Provide day-to-day technical support for enterprise vulnerability management and security platforms, including Qualys, Wiz, and related technologies.
• Monitor and support vulnerability scanning infrastructure, including scanners, agents, authentication, scan schedules, performance, and asset coverage.
• Assist with Qualys Vulnerability Management and Policy Compliance (Policy Audit) activities, including security configuration assessments, scan monitoring, troubleshooting, and reporting.
• Investigate and troubleshoot scanning failures, connectivity issues, authentication problems, and platform-related incidents.
• Monitor platform health, security data ingestion, asset information, and integration issues to maintain data accuracy and reliability.
• Support cloud security platform activities involving Microsoft Azure and related technologies.
• Assist with platform configurations, upgrades, testing, and implementation of new security capabilities.
• Support integrations between vulnerability management platforms, asset management systems, and IT service management workflows.
• Work with VM Engineers to identify opportunities for process improvements, automation, and platform optimization.
• Maintain technical documentation, troubleshooting procedures, support guides, and operational runbooks.
• Develop knowledge of emerging technologies, including container security, exposure management, and AI-assisted security workflows.

• 3+ years of relevant experience or equivalent practical experience in IT infrastructure, cybersecurity, technical platform support, systems administration, or a related technical discipline.
• Hands-on experience supporting, maintaining, or troubleshooting enterprise technology platforms or infrastructure.
• Working knowledge of one or more areas of Windows, Linux, networking, database, or middleware server administration.
• Basic understanding of vulnerability management, security scanning, or security configuration concepts.
• Strong troubleshooting, analytical, communication, and problem-solving skills.
• Ability to learn new technologies, work collaboratively, and independently resolve routine technical issues.

• Experience with Qualys Vulnerability Management, Qualys Policy Compliance (Policy Audit), or comparable security assessment technologies.
• Familiarity with Wiz, Microsoft Azure,…