Egnyte Technical Resource​/Admin; part-time

Job Title:

Egnyte Technical Resource/Admin (part-time)

Job Function:
System Administrator

Location:

Remote

USDM Life Sciences is an AI solutions and process automation company built for life sciences - helping pharmaceutical, biotech, and medical device organizations put AI to work across real workflows and scale it safely. With 25 years of deep domain expertise and 900+ global clients, we have the capability to build and deploy AI into regulated environments backed by the governance practice that makes every deployment defensible under FDA, GAMP 5, and emerging AI regulations.

Our proprietary TRUST-AI Framework guides clients from AI readiness through governed deployment to enterprise scale.

From strategy through implementation and adoption, we have delivered thousands of GxP projects globally - and we are leading the industry's next evolution. Through partnerships with Microsoft, Google, Oracle, Box, Docu Sign, and more, our team helps connect technology, people, and data in ways that generate real outcomes for the organizations that make, regulate, and bring life-saving products to market.

Founded in Santa Barbara in 1999, USDM has grown to a global company with offices throughout the US, Canada, and Germany.

Note:

Part-time 10 - 20 hours per week.

The Egnyte Administrator is a hands-on, technically strong consultant who serves as the subject matter expert for the Egnyte platform. This role supports implementations and go-lives, resolves technical issues across configuration, integrations, and migrations, and manages day-to-day administration. The consultant also acts as the liaison with Egnyte and helps expand the platform to additional business groups.

• Review existing configuration and go-live plans, and close technical gaps ahead of launch
• Support cutover, data migration validation, and post-launch stabilization

• Configure and maintain Egnyte: folder structures, permissions, user and group management, policies, and security settings
• Set up and troubleshoot integrations (e.g., Microsoft 365, SSO/identity provider, and other business applications)
• Plan and execute content migrations from legacy file systems
• Handle day-to-day administration and resolve technical issues as they arise
• Document configurations, procedures, and admin runbooks so knowledge stays in-house
• Facilitate meetings with Egnyte support and account teams as needed
• Escalate and track open tickets through resolution
• Gather requirements from additional business partners and assess fit
• Design and roll out Egnyte to new groups, including configuration, migration, and onboarding
• Provide guidance and light training to internal staff and end users

• Performs other related duties and assignments as required

• 3+ years of hands-on Egnyte administration, including at least one full implementation or go-live
• Strong knowledge of Egnyte configuration: permissions, groups, policies, governance, and security settings
• Experience with Egnyte integrations (Microsoft 365, SSO/SAML, Active Directory or Entra ) and APIs
• Proven experience migrating content from file servers, SharePoint, or other cloud storage into Egnyte
• Comfortable working directly with Egnyte support and account teams
• Able to work independently with minimal oversight and explain technical topics to non-technical stakeholders

• Egnyte certification or partner experience
• Experience in regulated industries (e.g., life sciences, GxP, or similar compliance environments)
• Background in broader IT administration, identity management, or scripting (Power Shell, Python

Bachelor's degree in Computer Science…