Customer-Obsessed Support Engineer; Front-End/APM
Listed on 2026-10-30
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IT/Tech
Technical Support, IT Support
New Relic is seeking a Customer Support Engineer to own the post-incident experience for Front-End or APM products. You will collaborate across teams to diagnose and resolve complex technical issues with empathy, guiding customers through remediation and next steps.
You will work with engineering on advanced cases and continuously advance skills through training and exposure to new features, helping customers derive maximum value from our observability platform.
This posting is for the Customer-Obsessed Support Engineer (Front-End/APM) role at New Relic, Inc., based in United States.
Step into the Customer-Obsessed Support Engineer (Front-End/APM) role at New Relic, Inc. in United States and grow with us.
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