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Technical Support Engineer: ITIL-Driven Help Desk

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: EPAM
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

Hire Hi предоставляет службу поддержки конечных пользователей клиентам в США и по всему миру. Команда занимается регистрацией и категоризацией обращений, первичной эскалацией и решением инцидентов согласно документированным процедурам.

Кандидат должен обладать англ. языком не ниже B2, базовыми знаниями Windows и Office, аналитическими навыками и готовностью работать в команде. В обязательном порядке — гибкость по графику и стремление к обучению.

The following opportunity is for a Technical Support Engineer: ITIL-Driven Help Desk with EPAM.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Technical Support Engineer: ITIL-Driven Help Desk role in the description above.

We appreciate your interest in this position.

Join EPAM and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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