IT Support Analyst
Listed on 2026-10-30
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
IT Support Analyst at Infleqtion, Kidlington, England, United Kingdom (remote). A mid-level full time position in the Information Technology team, listed under business operations.
The IT Support Analyst provides responsive first-line IT support to Infleqtion UK and acts as the primary point of contact for routine IT incidents and service requests. The role supports users across Windows, macOS and Linux environments, manages device and user lifecycle activities, and helps ensure day-to-day IT services are delivered consistently and effectively.
Working conditions andPhysical Requirements
Work will normally be performed in an office and laboratory environment. Able to efficiently use automated office equipment such as laptops, copiers, and printers; able to effectively engage in communications (via phone, computer, or in-person). Will involve sitting, standing, walking, lifting, and carrying up to 10 kg.
BenefitsIn addition to your base compensation, we offer a generous Total Rewards program which includes:
- Competitive salary
- Bonus Program
- Incentive Stock Option Plan
- Unlimited PTO subject to fair usage
- Generous company 10% pension contribution regardless of employee contribution
- Cycle to work scheme
- Tax efficient technology schemes
- BUPA Private Healthcare Insurance once probationary period is successfully completed
- Life assurance (4 x salary)
- Provide first-line IT support through Fresh Service and direct user engagement
- Log, categorise, prioritise and track incidents and service requests through to resolution
- Troubleshoot Microsoft 365, Windows, and common business applications
- Support laptops, desktops, printers and peripherals
- Prepare, deploy, recover and securely dispose of end-user equipment
- Coordinate user onboarding, offboarding and routine access changes
- Perform routine account and access administration
- Maintain accurate asset records, inventory and stock levels
- Support meeting rooms, desk booking and other workplace technology
- Maintain user-facing documentation and knowledge articles
- Familiarity with macOS and Linux support
- Basic understanding of networking concepts including TCP/IP, DNS, DHCP and VPN
- Familiarity with endpoint-management platforms (Intune/SCCM etc)
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