Chief of Staff – Office Chief Information Officer; CIO

Essential Duties and Responsibilities

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• CIO Strategy and Executive Leadership Support
  • Serve as a strategic advisor and trusted partner to the CIO, supporting enterprise technology strategy, priorities, and executive decision-making.
  • May translate the CIO's vision into measurable strategic initiatives, operational objectives, and execution roadmaps.
  • May lead the development and coordination of annual technology strategic plans, operating priorities, and organizational performance objectives.
  • Prepare executive presentations, board materials, strategic communications, and leadership briefings.
  • Represent the CIO in designated leadership forums, governance meetings, and cross-functional discussions.
  • Ensure alignment between enterprise technology priorities and the organization's business growth, profitability, and transformation objectives.
• Technology Governance and Operating Model
  • Establish and manage the CIO operating cadence, including executive leadership meetings, strategic reviews, operational performance discussions, and quarterly business reviews.
  • Manage standardized governance processes for strategic initiatives, investment decisions, organizational priorities, and technology performance.
  • Coordinate enterprise technology leadership activities and facilitate resolution of cross-functional dependencies.
  • Maintain visibility into key technology programs, risks, resource constraints, and executive decisions.
  • Partner with the Enterprise PMO to strengthen portfolio governance, execution discipline, and reporting transparency.
  • Drive continuous improvement in technology organizational effectiveness and management practices.
• Financial Management and Technology Investment Optimization
  • Partner with Technology Finance and enterprise financial leadership to manage annual budgets, forecasts, and investment planning.
  • Monitor and or manage technology cost optimization programs, including run-rate reduction, vendor consolidation, cloud optimization, and resource productivity.
  • Monitor technology financial performance against budgets, forecasts, and savings commitments.
  • Support business case development, investment prioritization, and ROI analysis for strategic technology initiatives.
  • Establish financial dashboards and executive reporting that connect technology expenditures to business outcomes.
• Enterprise Technology Transformation and AI Enablement
  • Support the CIO in developing and executing enterprise technology modernization and AI transformation strategies.
  • Ensure alignment with business and technology investment priorities.
  • Facilitate alignment between technology shared services, product management, enterprise data management, cybersecurity, and business units.
  • Establish governance and performance reporting for enterprise AI investments and adoption initiatives.
  • Support organizational transformation efforts focused on AI-enabled productivity, workforce evolution, and scalable technology services.
  • Track measurable business value generated through AI adoption, technology modernization, and automation.
• Enterprise Program and Portfolio Execution
  • Partner with program and portfolio leaders to ensure initiatives have defined outcomes, milestones, accountable owners, and performance measures.
  • Identify cross-functional execution risks and escalate issues requiring CIO intervention.
  • Drive accountability for the execution of CIO-sponsored programs and organizational commitments.
  • Ensure leadership decisions are translated into timely actions and measurable results.
• Executive Communications and Stakeholder Engagement
  • Develop executive-level communications that articulate technology strategy, accomplishments, challenges, and business value.
  • Lead preparation of monthly technology performance reports, quarterly business reviews, and annual strategic updates.
  • Facilitate effective communication across geographically distributed technology organizations.
  • Support executive engagement with strategic technology vendors, partners, and external stakeholders.
  • Ensure consistent messaging regarding technology priorities, transformation progress, and operational performance.
• Organizational Effectiveness and Talent Strategy
  • Coordinate technology leadership objectives, succession planning, and organizational capability assessments.
  • Support resource optimization strategies, including workforce location models, contractor conversion, and strategic hiring.
  • Support the…