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ServiceNow Operations Lead - Telecom & SLA Champion

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: Openkrill
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    Telecoms Engineering, IT Project Manager, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

New Rocket, an AI-first Service Now partner, is seeking an experienced Service Now Operations Lead to manage day-to-day operations for telecom processes and SLA governance. You will collaborate with Service Now teams, operations, and customer stakeholders to ensure stable, efficient delivery and drive performance improvements.

The role requires 5+ years in IT/telecom ops, strong Service Now expertise, and leadership in a 24x7 environment.

We have an opening for a Service Now Operations Lead
- Telecom & SLA Champion in United States within Management & Operations, IT & Technology.

As a Service Now Operations Lead
- Telecom & SLA Champion, you will play an important part at Openkrill in United States.

We invite applications for the Service Now Operations Lead
- Telecom & SLA Champion position located in United States.

The following role is for a Service Now Operations Lead
- Telecom & SLA Champion with Openkrill.

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