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IT Helpdesk Technician - L1 Support

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: Helpt
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 IT Helpdesk Technician - L1 Support

Helpt is hiring for a full-time on-shore helpdesk role. You’ll deliver friendly, professional service, handle inbound calls, tickets, and requests, and work a fixed shift that may include evenings, overnights, weekends, or holidays.

You’ll troubleshoot tech issues with clear communication and empathy, using your Windows and Mac OS skills, and you’ll join a fast-paced, 24x7 team that values help and openness.

We would love to welcome a new 24/7 IT Helpdesk Technician - L1 Support to our team in United States.

This is a strong opportunity to take on the 24/7 IT Helpdesk Technician - L1 Support role at Helpt.

As a 24/7 IT Helpdesk Technician - L1 Support, you will play an important part at Helpt in United States.

We invite applications for the 24/7 IT Helpdesk Technician - L1 Support position located in United States.

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