Product Analyst

• Own the data science strategy for one of Zip’s new initiatives, serving as the senior data partner supporting the development and growth of new financial products from early-stage exploration through scaled adoption.
• Bring deep product, data science, and financial services expertise to ambiguous, 0-to-1 problems, establishing the insights, measurement frameworks and analytical foundations needed to guide product strategy, investment decisions, risk trade-offs and sustainable growth.
• Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office

We’re seeking a Product Analyst to bring clarity, insight, and momentum to our fast-paced product org. In this role, you’ll act as the connective tissue between raw data and business decisions, uncovering what’s working (and what’s not) within our product funnels. You’ll help us improve customer experience through structured analysis, reliable reporting, and a deep curiosity for how our products behave in the real world.

• Scrutinize user behavior across assigned product funnels to generate recommendations that improve outcomes for both customers and the business.
• Partner with product managers on Zip’s top product initiatives to track outcomes against our hypotheses.
• Proactively socialize funnel insights and recommendations with cross-functional partners in product, design, and engineering.
• Lead weekly reporting of key funnel metrics and product analytics updates, including investigating and reconciling or escalating discrepancies
  
  Own and evolve our product analytics catalog to ensure structured, decision-ready data
• Collaborate with the broader analytics team, sharing insights and proactively flagging upcoming work to Zip’s data organization.
• Maintain and continuously update an A/B testing catalog with actionable experiment learnings
• Build and maintain a centralized repository of competitor funnel screenshots and research

• Bachelor’s degree in a relevant field (e.g., Business, Economics, Computer Science, Data Analytics) required. Advanced degree or formal training in data analytics or product strategy is a plus.
• 2+ years of experience in product analytics, product operations, or growth roles, preferably in a tech or fintech environment
• Professional experience working in analytics at a fintech or e-commerce company, including on-the-job examples of how you’ve identified funnel opportunities to drive meaningful customer and business outcomes.
• Proven ability to turn complex data into clear insights that drive decision-making
• Strong SQL skills to write data, validate, and troubleshoot queries
• Proficiency in at least one analytics visualization tool (e.g., Looker, Tableau, Amplitude)
• Familiarity with experimentation frameworks and experience interpreting A/B test results
• Strong cross-functional communication skills experience presenting data to influence stakeholders
• Highly organized with a systems mindset — able to maintain catalogs and documentation that scale
• Curious, collaborative, and comfortable working with multiple stakeholders
• Demonstrated use of AI in the performance of your role.
• Bonus:
  Experience conducting competitive research or user journey mapping

Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly.

We want you to feel welcome and as though you have the support to be yourself, and care for yourself ause it’s important to us that you make the most of the opportunities you’ll get to grow your…