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Sr. Manager, Salesforce CRM Analytics

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Beam Suntory
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    CRM Systems & Management, Business Intelligence, Data Engineering, Business Systems & Technology Analysis
Job Description & How to Apply Below
At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit.

Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day.

What makes this a great opportunity?

As Senior Manager of Analytics Solutions Deployment, you will lead the architecture, design, and evolution of the Salesforce CRM Analytics (CRMA) and Data
360 ecosystems for the Americas Commercial organization. You will translate business priorities, sales processes and KPIs into scalable data models, analytics products and intuitive dashboard experiences that improve sales execution and commercial decision-making processes.

Working with commercial teams, product owners, Salesforce architects, data engineers, and implementation partners, you will connect business requirements with reliable and scalable data architecture. A key focus will be expanding CRMA capabilities for visit execution, account performance, and sales KPIs using Salesforce Retail Automation (SRA) on Consumer Goods Cloud.

You will also define how Salesforce, enterprise, and external data is ingested, harmonized, and delivered through Data
360 to CRMA and other Salesforce capabilities. Success means building a trusted analytics platform that commercial teams adopt and use to make better and faster decisions.

Role Responsibilities Mission of Role As Senior Manager of Analytics Solutions Deployment, you willown the end-to-end architecture of CRMA and Data 360 for the US Commercial organization. You will translate sales processes, KPIs and decision-making requirements into scalable analytics solutions supported by reliable, governed data.

CRM Analytics Architecture and Dashboard Design
• Own the end-to-end CRMA architecture, including datasets, data models, recipes, dataflows, dashboards, security models and integrations.
• Design intuitive, mobile-ready dashboards aligned with field sales workflows, including visit execution, account interactions, and commercial activities.
• Deliver analytics for account performance, distribution, depletions, sales execution and other key commercial KPIs.•    +Establish reusable standards for data models, dashboards, and visualizations to ensure consistency, performance, and maintainability.•    +Translate business requirements and KPI definitions into scalable datasets, calculated measures and analytics solutions.

Salesforce Data 360 Architecture and Integration
• Own the Data 360 architecture within the SRA analytics ecosystem.
• Define how Salesforce, enterprise and external data is ingested and transformed, including refresh schedules and integration dependencies.
• Design harmonized data models for accounts, products, users, activities, and sales performance.
• Integrate Data 360 with CRMA and enterprise data platforms, using direct integration or zero-copy data federation as appropriate.
• Partner with enterprise data engineering and architecture teams to ensure solutions are scalable, secure, reliable, and read for future commercial use cases.

Data Modeling, Governance and Quality
• Establish standards for dataset design, naming conventions, dimensional models, calculated metrics and reusable analytics components.
• Partner with commercial stakeholders and data owners to define critical , data quality expectations, and ownership.
• Maintain documentation and traceability between source systems, Data…
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