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Multi-Channel Technical Support Specialist

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: DrFirst
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

DrFirst is seeking a customer support professional to provide omni-channel technical support across phone, live chat, and web ticketing within a healthcare IT environment.

You will troubleshoot issues, identify root causes, and escalate unresolved cases while delivering clear communication. A minimum of 2 years in customer support and technical troubleshooting, plus familiarity with Zendesk/CRM, is required.

As a Multi-Channel Technical Support Specialist, you will play an important part at DrFirst in United States.

We are seeking a motivated Multi-Channel Technical Support Specialist to join DrFirst in United States.

Consider building your career as a Multi-Channel Technical Support Specialist at DrFirst.

The Multi-Channel Technical Support Specialist position in the Management & Operations, Sales field is open for applications.

We have an opening for a Multi-Channel Technical Support Specialist in United States within Management & Operations, Sales.

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