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IT Support Engineer; L1​/L2 Mac & Windows

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: Turnitin
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 52000 - 66000 USD Yearly USD 52000.00 66000.00 YEAR
Job Description & How to Apply Below
Position: IT Support Engineer (L1/L2) — Mac & Windows

Turnitin is seeking a skilled IT Support Analyst to provide Level 1 and Level 2 technical assistance across the corporate IT environment. You will resolve incidents and service requests promptly, ensuring smooth daily operations.

The role involves troubleshooting hardware, software, OS, network, and applications on macOS and Windows platforms, with meticulous documentation. Collaboration with Engineering, Security, and IT Operations is essential to continuously improve services.

We are seeking a motivated IT Support Engineer (L1/L2) — Mac & Windows to join Turnitin in United States.

We are currently recruiting a IT Support Engineer (L1/L2) — Mac & Windows for our team in United States.

This is a great opportunity to take on the IT Support Engineer (L1/L2) — Mac & Windows role at Turnitin.

As a IT Support Engineer (L1/L2) — Mac & Windows, you will play an important part at Turnitin in United States.

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