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Salesforce Business Analyst
Job in
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-11-01
Listing for:
Caelius Consulting It Services
Full Time
position Listed on 2026-11-01
Job specializations:
-
IT/Tech
Business Systems & Technology Analysis, IT Business Analyst, CRM Systems & Management, Change Management -
Business
Business Systems & Technology Analysis, CRM Systems & Management, Change Management
Job Description & How to Apply Below
Role Overview
The Salesforce Business Analyst manages all requirements for assigned modules or projects. They serve as the main link between business stakeholders and Salesforce delivery teams.
Key Responsibilities- Lead requirement discovery and analysis sessions with business stakeholders
- Examine business processes and convert them into Salesforce functional requirements
- Create and maintain Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories, and acceptance criteria.
- Ensure alignment between documented requirements and Salesforce solution design
- Assist with sprint planning, backlog refinement, and clarifying scope.
- Examine integration needs, data mappings, and functional changes.
- Oversee User Acceptance Testing (UAT) from a functional view and help with business sign-off.
- Spot functional risks, dependencies, and opportunities for improvement.
- 1. 4 to 7 years of Business Analyst experience with Salesforce implementations.
- 2. Strong understanding of the Salesforce data model, standard objects, automation, and security model.
- 3. Experience in Agile or Scrum environments.
- 4. Strong skills in managing stakeholders and communicating effectively.
- 5. Proficient with Jira, Confluence, and documentation tools.
- 6. Salesforce BA/Admin certification is preferred.
- 7. BA / Agile Certifications valued
- Stable requirements with little change.
- Smooth UAT cycles and timely sign-off.
- High stakeholder confidence and predictable delivery.
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