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Senior IT Service Desk Engineer - VIP & Exec

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: AlixPartners
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 75000 - 90000 USD Yearly USD 75000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Senior IT Service Desk Engineer - VIP & Exec Support

Alix Partners in Chicago, IL seeks a Service Desk Senior Engineer to deliver high-touch IT support for executives and the user base. You will triage, diagnose, and resolve Level 1–2 issues, provide AV support for meetings, manage tickets in Service Now, and partner with IT teams to maintain operations.

The role requires strong communication, discretion with confidential information, and flexibility to work across US time zones. Core hours are 9:00 AM–6:00 PM Central, with hybrid work availability.

We are seeking a motivated Senior IT Service Desk Engineer - VIP & Exec Support to join Alix Partners in Chicago, IL, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior IT Service Desk Engineer - VIP & Exec Support role in the description above.

Position Requirements
10+ Years work experience
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