Sales Technology Specialist; Administrator

Описание: IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in.

We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment;

you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We’re looking for innovative and original thinkers to work in an environment where you can #Make Your Moment  so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

As a Sales Technology Specialist, you will be a key member of our Revenue Transformation team, supporting the sales organisation as the day-to-day administrator of our sales technology stack starting with Hub Spot and Deal Hub. You will own user access and role mapping for sales, keep platform configuration aligned to how the sales teams actually work, and provide the usage reporting that shows where adoption is strong and where it needs support.

The role suits someone who enjoys being the practical bridge between sales, marketing operations and IT - comfortable in the systems, but equally comfortable helping a seller get more from them. You will work extremely closely with Marketing Operations and the Marketing platform Administrator, so a collaborative, governance-aware approach is essential. You will contribute to sales enablement - building and maintaining the guidance, training and templates that help the sales organisation adopt new capability with confidence.

CRM Administration Manage Hub Spot user access for the sales organisation, including onboarding, offboarding, seat allocation and permission sets. Maintain role mapping and teams structure within systems. Manage licence allocation and user access across the sales technology estate, including Demandbase, Linked In Sales Navigator, Lusha, Zoom Info, Hub Spot, Deal Hub. Own the sales technology access request queue end to end, processing user application requests through the IFS service request process and acting as the single point of administration for sales tool access.

Deliver minor configuration, field changes and additional functionality for sales tools — property creation, picklist values, form and record layout adjustments, workflow updates and user-facing enhancements - within agreed governance and CAB approval. Produce and maintain user usage and adoption reporting…