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GTM Lead Zendesk & CX Systems Admin

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: Harvey
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    CRM Systems & Management, Systems Administrator, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 171000 - 235000 USD Yearly USD 171000.00 235000.00 YEAR
Job Description & How to Apply Below

Harvey is seeking a Lead System Administrator for CX to own Zendesk and the broader customer experience stack, guiding configurations, automations, and governance. This senior IC role partners with CX Operations, Support, and Data teams to ensure reliable, scalable systems that support the full customer journey from pilot to renewal.

The role emphasizes hands-on configuration, automation, documentation, and effective collaboration with technical and non-technical teams to deliver high-impact

We invite applications for the GTM Lead Zendesk & CX Systems Admin position located in United States.

Learn more about the GTM Lead Zendesk & CX Systems Admin role in the description above.

We appreciate your interest in this position.

Join Harvey and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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