Legal Operations & Contracts Manager

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

• We invented the cyber ratings industry in 2011
• Over 3500 customers trust Bitsight
• Over 600 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote

• Legal Operations Management, Process Improvement and Technology Enablement (50%):

• Implementing and optimizing legal operations processes such as request management, triage and allocation; contract management; records and knowledge management.

• Driving operational efficiencies through technology and process improvements, managing legal dept projects, and supporting day-to-day ops.

• Developing and enforcing policies and procedures to improve the effectiveness and efficiency of the legal department.

• Developing management information (MI) dataset and dashboard (such as volumes and sources of legal support demand; cycle times; financial performance) to support business insights and decision-making by the CLO.

• Organizing and managing departmental meeting schedules, onsite and related events.

• Technology Management (15%):

• Implementing and managing legal tech solutions, such as legal intake and case management systems, CLM and DMS solutions.

• Overseeing vendor relationships, including negotiation and management of contracts and terms.

• Collaborating with sales operations, IT, finance, and other depts to ensure legal tech aligns with broader business systems and objectives.

• Outside Counsel and Legal Professional Services Management (10%):

• Risk Management & Communications (10%)

• Contract Management (15%):

• Minimum undergraduate degree, ideally in business administration or related field.

• JD equivalent or legal practice experience not essential but paralegal experience/qualifications strongly preferred.

• At least 6 years of experience in in-house legal operations roles in mid-size departments, preferably in the technology sector.

• Formal process design and optimization, project and change management qualifications (e.g. Prince2, Lean 6 Sigma, Agile, Design Thinking)

• Substantive hands-on track record in legal process optimization, technology procurement and implementation and budget management.

• Strong profile and network in the legal operations ecosystem.

The anticipated hiring base salary range for this position is  -  USD Annual for US-based employees. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight’s good faith estimate as of the date of this posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Belonging & Inclusion**.
** Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company’s inclusive culture as we apply to serving our customers’ needs.…