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Salesforce Solution Architect

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: Delta Faucet
Full Time position
Listed on 2026-11-07
Job specializations:
  • IT/Tech
    Cloud Computing: Infrastructure & Operations, IT Consultant
Salary/Wage Range or Industry Benchmark: 104000 - 163000 USD Yearly USD 104000.00 163000.00 YEAR
Job Description & How to Apply Below
Purpose

Delta Faucet Company is seeking a Salesforce Solution Architect to serve as the design authority for our Salesforce ecosystem within the Channel, Experience & Portfolio function of IT. This is a customer-side architecture role — you will partner closely with business leaders to shape the platform according to our roadmap, own how it evolves over multiple years, and guide its direction beyond how any single project is coded.

Our environment spans B2B, B2C and B2B2C: wholesale distributors, trade professionals, retail partners, e-commerce and direct consumer service, supported by Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud and CPQ/Revenue Cloud, integrated to ERP, PIM/DAM and analytics platforms. You will act as trusted advisor to business partners,setthe architectural direction, and hold internal and third-party delivery teams accountable to that direction.

You will succeed here if you enjoy owning the long-term integrity of a platform inside the company that runs it.

What Success Looks Like in Year One
  • Within
    90 days:
    You have documented the current-state Salesforce architecture, datamodeland integration landscape, andidentifiedthe top technical-debt risks with a remediation point of view.

  • Within 6 months:
    You are the recognized design authority on all Channel & Experience initiatives — no significant design decision, internal or vendor-proposed,moves forward without your review.

  • Within 12 months: A published multi-year platform architecture roadmap is in place and aligned to enterprise architecture standards; measurable reduction in custom code and rework on delivered releases; business partners come to you early, not after requirements are frozen.

Key Responsibilities and Duties
  • ** Design Authority:
    ** Own end-to-end solution design across multiple Salesforce Clouds — object and data model, security and sharing, automation strategy, and integration patterns — balancing near-term delivery against long-term maintainability.

  • ** Roadmap Ownership:
    ** Translate business strategy into a multi-year platform architecture roadmap; recommendbuildvs. buy vs. configure, and sequence capability delivery accordingly.

  • ** Stakeholder Engagement:
    ** Act as trusted advisor to Sales, Marketing, Customer Solution sand channel partners; challenge requirements constructively and translate them into technical specifications.

  • ** Technical Leadership:
    ** Guide internal and partner development teams on best practices, data modeling,automation and API integration; lead design reviews rather than perform hands-on build.

  • ** Vendor Governance:
    ** Provide architectural oversight of third-party delivery partners and systems integrators —validate that proposed solutionsleverageout-of-the-box functionality wherever possible, and hold external partners accountable to industry best practices, securityprotocolsand our standards.

  • ** Documentation & Governance:
    ** Maintain architecture artifacts and decision records;establish and enforce standards that minimize technical debt.

  • ** Emerging Capability:
    ** Evaluate new platform capability — including Data Cloud, generative and agentic AI such as Agentforce— and form a defensible point of view on where it creates value while protecting brand,privacy and governance standards.

  • ** Validation:
    ** Use prototypes and proof-of-concepts,built personally or directed through the team, to de-risk significant design decisions.

Required Experience and Skills
  • *
    * Experience:

    ** 8+ years working with the Salesforce platform, including 2+ years as the accountable architect on at least two full-lifecycle, multi-cloud implementations.

  • ** Multi-Cloud Design Depth:
    ** Demonstrated design ownership across at least three of:
    Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data…

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