IT Help Desk Analyst — Hybrid & AI-Driven
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
The University of Chicago Booth School of Business is seeking a Help Desk Analyst to serve as the first point of contact for technology support for students, staff, faculty, and alumni. You will provide Tier 1 and some Tier 2 assistance by phone, email, chat, and walk-in, and own requests through resolution while contributing to knowledge-base improvements and AI-assisted troubleshooting.
Responsibilities include incident resolution, password and MFA handling, identity and access management, and
The IT Help Desk Analyst — Hybrid & AI-Driven Support position in the Management & Operations, IT & Technology field is open for applications.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Chicago, IL, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction