IT Support Specialist

Be the go-to IT pro at a Chicago HQ: $75K–$85K, M–F days, no weekends, and no travel This Jobot Job is hosted by:
Nicholas Soares Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $75,000 - $85,000 per year A bit about us:
We're a well-established orthopedic network with 30+ offices, accredited surgery centers and a mission of caring for injured workers and patients who often go underserved. We're rebuilding IT at our Chicago headquarters and want a hands-on, people-first IT Support Specialist to be the face of tech support in our building, while helping our teams in other states stay up and running.

Why join us? Be the go-to IT person — you're the first call for everyone in the building, not one more ticket in a queue. Help shape a fresh IT setup — we're reorganizing IT, so your ideas on process and tools will actually get used. Variety every day — hands-on desk support, new-hire setups, remote help for other states and vendor coordination.

Solid pay and a real schedule — $75K–$85K, Monday–Friday daytime hours with some flexibility, no weekends. Strong benefits — 15 PTO days plus your birthday off and paid holidays, medical, dental, vision, HSA and a 401(k) with a Roth option. Job Details Provide in-person support for staff: hardware, equipment, printers, phones and everyday troubleshooting. Onsite M-F Own IT onboarding and offboarding, from setting up computers and accounts to granting and removing access.

Resolve login, password, MFA and account-access issues across our EHR, Outlook and other business systems. Support colleagues at our Kansas, Ohio and Wisconsin locations remotely, partnering with their on-site IT staff. Work with our US-based IT vendors to log, escalate and follow through on issues, and help neighboring businesses in our building with IT needs. Requirements 3+ years of hands-on IT support, desktop support or help desk experience.

Experience supporting an organization of 150+ employees. Strong Microsoft 365 / Outlook skills, plus account administration (Active Directory or Entra  a plus). Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

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