ServiceNow Technical Architect

A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — Service Now, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture Service Now Business Group’s platform-led approach unites the industry and technology transformation expertise of Accenture with Service Now to deliver on the promise of digital business.

We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. If you have experience on Service Now and expertise in architecting and designing solutions, and helping clients develop innovative solutions that always offer the best customer experience and optimize internal interactions, then we want to meet you.

You’ll have an opportunity to shine and work collaboratively with a very strong Service Now team across Canada, helping our clients leverage the power of technology to address their pressing business needs. Learn more about Service Now at Accenture Here

A Service Now Technical Architect designs and articulates robust, scalable solutions on the Service Now platform, serving as a trusted advisor to senior stakeholders and guiding clients through their digital transformation journey. Within the Service Now group, the Service Now Technical Architect is an experienced architect and innovator of solutions utilizing the Service Now platform and can describe the solutions with ease.

An experienced advisor to the C-Suite, crafting the best solutions to meet their business needs. Provide leadership and oversight on critical Service Now programs at Fortune 500 clients. Excels at developing prototypes and providing demonstrations of Service Now solutions to client. Analyze client environments, complete assessments, and create roadmaps to help clients understand the path to transform their Service Now environment and improve business value.

Able to identify opportunities to provide additional value to our clients and to work internally with the Service Now account teams to progress Drive continuous improvements of our implementation methodology and service offerings based on client experiences. Create technical architecture diagrams and documentation Design and build technical frameworks and re-usable building blocks (accelerators) Complete hands-on development of complex solutions for our clients.

Guide and provide mentorship to Service Now Developers. Influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems Strong experience in leading solution design, creating estimates, developing implementation plans and building proposal response information for new opportunities A strong desire and commitment to grow Service Now skills and knowledge through formal training, mentorship and hands-on experience Dedicated to staying current with major platform releases by ensuring all delta exams are completed in a timely manner

Basic Qualifications:

A bachelor's degree or college diploma in a business-related field Minimum 6 years knowledge and experience working with Service Now in Development & Technical Architecture capacity. Minimum of 6 years’ experience directly driving IT transformation & strategy planning, preferably in a high-tech consulting environment. Ability to demonstrate advanced scripting skills – JavaScript, SQL Experienced with Agile methodologies like SCRUM, Kanban & Wagile.

At least two Service Now mainline certifications Excellent communication skills…