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Technical Support Engineer : Customer-Focused Troubleshooter

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: Backblaze
Full Time position Listed on 2026-11-11
Job specializations:
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR

Job Description & How to Apply Below

Position: Technical Support Engineer I: Customer-Focused Troubleshooter

Backblaze in the United States is seeking a customer-focused technical support specialist to resolve issues and assist customers via video and phone. You will provide installation troubleshooting, report bugs, and help expand documentation.

You will monitor outages, track issues in JIRA, and participate in training. Proficiency in Linux, MacOS, Windows, networking, and familiarity with JIRA and Salesforce are required.

This posting is for the Technical Support Engineer I:
Customer-Focused Troubleshooter role at Backblaze, based in United States.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the Technical Support Engineer I:
Customer-Focused Troubleshooter position at Backblaze in United States.

The Technical Support Engineer I:
Customer-Focused Troubleshooter role at Backblaze is now open for applications in United States.

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