SAP SuccessFactors Solution Architect

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Provide senior SAP Success Factors solution architecture, design authority and service assurance to the client ADM SAP Service.

The role will provide architectural governance across the Success Factors landscape, strengthen the existing run capability and act as the senior escalation point for complex solution, integration and service issues.

The Solution Architect will augment, rather than replace, the existing ADM team, providing architectural oversight and senior SME expertise where issues or changes require deeper product knowledge, cross-solution understanding, design assurance or strategic engagement with Client

The role will help strengthen SAP capability within the service, improve solution quality and supportability, address recurring issues and technical debt, and provide Client with access to senior Success Factors expertise for both immediate service needs and longer-term platform evolution.

Act as the senior SAP Success Factors Solution Architect and design authority for the client ADM service.

Provide architectural oversight across the end-to-end Success Factors landscape, including Employee Central, Talent modules, platform capabilities, security, integrations, upstream and downstream systems, and relevant payroll interfaces.

Review and assure significant solution, configuration and integration changes, ensuring they are architecturally sound, secure, scalable and supportable.

Ensure solutions remain aligned with SAP recommended practices and the wider client enterprise architecture.

Review solution designs produced by ADM, project/change teams, SAP or third parties where changes impact the Success Factors landscape.

Maintain and evolve relevant solution architecture principles, key design decisions, integration architecture, technical debt considerations and architectural recommendations.

Provide architectural input into change and design governance, assessing cross-functional and cross-system impacts before significant changes are implemented.

Act as the senior Success Factors escalation point for complex, high-impact or recurring service issues requiring deeper product or architectural expertise.

Provide expert intervention, root-cause guidance and architectural recommendations for complex Success Factors incidents and problems.

Identify systemic weaknesses across configuration, integrations, security, data, solution design and operational processes.

Distinguish between tactical fixes and underlying architectural issues and ensure short-term remediation does not create longer-term supportability or technical debt.

Participate in major incident and problem reviews where senior SAP Success Factors expertise is required.

Where appropriate, engage SAP product support and escalation channels and constructively challenge proposed resolutions.

Assess the architectural and operational impact of Success Factors releases, upgrades, patches and significant changes.

Identify technical debt, optimisation opportunities, architectural risks and areas where the service or solution can be improved.

Advise NATS and the ADM team on the Success Factors roadmap, optimisation opportunities and future platform capabilities.

Provide architectural guidance on the integration of Success Factors with the wider SAP and non-SAP enterprise landscape, including SAP Integration Suite/CPI, SAP ERP or S/4

HANA and third-party platforms.

Support development of a sustainable Success Factors roadmap balancing immediate service priorities with longer-term architectural direction.

Provide informed guidance on emerging SAP capabilities, including SAP BTP and relevant SAP Business AI capabilities where applicable to the NATS landscape.

Act as the senior Success Factors architecture contact within the ADM service.

Engage credibly with senior NATS stakeholders, translating complex technical issues into clear business implications, risks, options and recommendations.

Work effectively across application management, project/change, enterprise architecture, integration, security and other technical teams.

Collaborate with SAP and relevant third…